{"id":1753,"date":"2024-08-15T21:45:50","date_gmt":"2024-08-15T21:45:50","guid":{"rendered":"https:\/\/rancho-las-lomas.local\/?page_id=1753"},"modified":"2025-09-18T21:53:23","modified_gmt":"2025-09-18T21:53:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/rancholaslomas.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Frequently Asked Questions<\/h2>\n
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We love questions! We\u2019ve compiled a list of the most frequently asked questions, along with important details, in an effort to help you find the information that you need! If you can\u2019t find your answers here, don\u2019t hesitate to reach out to us. <\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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VENUE RENTAL + EVENT DETAILS<\/h2>\n
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WHAT SPACES ARE INCLUDED IN THE VENUE RENTAL?<\/h3>\n <\/div>\n
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Exclusive use of the indoor and outdoor event spaces for the duration of your event. This includes: El Teatro, La Terraza, the Grand Salon, Fountain Patio and (2) Getting Ready Suites. El Teatro is an outdoor event space and stage that can be used for ceremonies and flipped for wedding receptions with seating for up to 350 guests. The Fountain Patio is a great space for cocktail hour as your 24 Carrots team flips the event space. La Terraza may be used for a large outdoor ceremonies with seating up to 350 guests. The Grand Salon is an intimate indoor event space to accommodate 200 guests for ceremony, cocktail hour, or reception and can extend your event time as late as midnight. The (2) Getting Ready Suites are available starting at 10am the day of your event.<\/p>\n <\/div>\n <\/div>\n

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WHAT IS THE CAPACITY?<\/h3>\n <\/div>\n
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El Teatro can accommodate up to 350 guests for a seated reception and 450 guests for a cocktail-style reception. La Terraza can accommodate up to 350 guests seated, and The Grand Salon can accommodate up to 200 guests seated or cocktail-style.<\/span><\/p>\n <\/div>\n <\/div>\n

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HOW MUCH TIME IS INCLUDED IN THE VENUE RENTAL?<\/h3>\n <\/div>\n
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Six (6) hours of event time included with the venue rental from event start time to event conclusion. Events must conclude by no later than 12am. Vendors may arrive as early as 10am and must complete strike by 1am.<\/p>\n <\/div>\n <\/div>\n

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WHAT IS REQUIRED TO SECURE A DATE AT RANCHO LAS LOMAS?<\/h3>\n <\/div>\n
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A signed catering and venue contract with 24 Carrots and 20% payment is required to secure a date (or 50% payment if the event date is within 6 months). Please note that venue date availability is on a first come, first served basis. Preliminary dates included in proposals do not guarantee date availability and will only be guaranteed upon receipt and payment. Holds are not available, and discussion of dates or receipt of a proposal does not guarantee a reservation.<\/p>\n <\/div>\n <\/div>\n

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ARE THERE ON-SITE ACCOMODATIONS FOR GETTING READY?<\/h3>\n <\/div>\n
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Get ready for your closeup! Rancho Las Lomas offers (2) on-site suites to primp and prepare for your big day. Both suites offer full length mirrors, private en-suite restrooms, flat screen TVs, cozy electric fireplaces, plenty of storage space during your event, and luxurious lounge seating. Casa Bonita includes makeup vanities and Casa Abuela includes outdoor patio seating.<\/span><\/p>\n <\/div>\n <\/div>\n

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ARE THERE OVERNIGHT ACCOMMODATIONS AVAILABLE?<\/h3>\n <\/div>\n
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Yes, the Lawrence family offers overnight stays on-site in their private residence, Casa Bella. This is not affiliated with 24 Carrots <\/span>Catering<\/span> or Rancho Las Lomas venue. Contactless stays are reserved and managed through AirBnB. Please visit <\/span>rancholaslomas.com<\/span><\/a> and click the \u201cStay\u201d link to check availability. There are also hotels in the surrounding area that offer accommodations we are happy to recommend \u2013 ask us about special room rates!<\/span><\/p>\n <\/div>\n <\/div>\n

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WHAT ARE THE OPTIONS FOR PARKING?<\/h3>\n <\/div>\n
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Rancho Las Lomas parking is entirely valet for your convenience. Please contact our exclusive valet vendor, Special Parking Services, to obtain more information and to book their services for your event. Be sure to have your date, hours of the event, and guest count ready to receive accurate pricing. Special Parking Services may be reached by phone at 714-335-6251 or email at wayneschmida@verizon.net.<\/p>\n <\/div>\n <\/div>\n

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WHAT IS THE SHUTTLE POLICY?<\/h3>\n <\/div>\n
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Rancho Las Lomas allows for shuttles under 25\u2019 to transport guests to and from your event. All guests must be dropped off in front of the main office and we respectfully require no drop-offs be made outside of the property gates. 24 Carrots is happy to provide a list of recommended shuttle companies based on your specific needs and budget. Valet services are still required for every event.<\/p>\n <\/div>\n <\/div>\n

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IS THE VENUE ADA ACCESSIBLE?<\/h3>\n <\/div>\n
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The Grand Salon and El Teatro levels have handicap restrooms and handicap parking spaces available. Guests who need assistance from level to level may use their personal cars or request golf cart transportation from venue security.<\/p>\n <\/div>\n <\/div>\n

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DOES THE VENUE ALLOW PETS?<\/h3>\n <\/div>\n
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Furry friends are welcome for your ceremony! Pets must arrive within 1 hour of the ceremony and depart no later than 30 minutes following the ceremony. Pets must be leashed at all times, remain in outside areas and cleaned up after. Please contact us if additional accommodation is needed.<\/p>\n <\/div>\n <\/div>\n

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ARE THERE WILDLIFE\/ANIMALS ON PROPERTY?<\/h3>\n <\/div>\n
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Rancho Las Lomas is no longer a Wildlife Foundation, and all of the animals were rehomed in Spring 2021.<\/p>\n <\/div>\n <\/div>\n

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WHEN CAN I SCHEDULE MY REHEARSAL?<\/h3>\n <\/div>\n
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A one-hour rehearsal is included in every contract and is optional. Rehearsals are permitted during standard business hours, pending venue availability, and can be tentatively reserved starting 30 days prior to your event. Should your preferred rehearsal date and time be unavailable, 24 Carrots will gladly recommend local options to rehearse for your event. Please contact your event representative for details and availability.<\/p>\n <\/div>\n <\/div>\n

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CAN WE CHANGE THE GUEST COUNT AFTER BOOKING?<\/h3>\n <\/div>\n
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Yes, rest assured that your guest count can increase up to venue capacity or reduce by 10% of your signed, initial contract. For example, if you sign the 24 Carrots contract for 100 guests, your contract allows changes to as low as 90 guests. Final guest counts, final selections, and the final payment are due 10 business days prior to your event date.<\/p>\n <\/div>\n <\/div>\n

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WHAT ARE MY OPTIONS IN THE CASE OF RAIN OR INCLEMENT WEATHER?<\/h3>\n <\/div>\n
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Not to worry! Our indoor Grand Salon is a beautiful alternative option in the case of rain or inclement weather. Your venue representative will work with you to adjust and create alternative event layouts as needed. If you prefer to tent outdoor spaces, please speak with your venue representative for tent rental options through 24 Carrots\u2019 exclusive vendor.<\/p>\n <\/div>\n <\/div>\n

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WHAT IS THE CANCELLATION POLICY?<\/h3>\n <\/div>\n
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All payments made to 24 Carrots and Rancho Las Lomas are non-refundable and non-transferrable. For cancellations more than 30 days prior to your event date, all payments made will be forfeited. For cancellations within 30 days of your event date, the full contract balance will be due and forfeited. Please reference the 24 Carrots and Rancho Las Lomas venue contract terms and conditions for further details.<\/p>\n <\/div>\n <\/div>\n

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24 CARROTS VENDORS + OUTSIDE VENDORS<\/h2>\n
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WHAT DOES 24 CARROTS PROVIDE FOR MY EVENT?<\/h3>\n <\/div>\n
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Catering and bar services, staffing, equipment, security, and dining rental items (specified below under Rentals + D\u00e9cor) are exclusively provided by 24 Carrots. Clients are welcome to provide their own wedding cake and specialty desserts. 24 Carrots will cut and serve your wedding cake complimentary.<\/p>\n

An outside caterer may be permitted by request and approval only to provide traditional, cultural, or ethnic cuisine, should 24 Carrots be unable to produce the requested menu in-house. 24 Carrots will continue to provide all bar services, staffing, and rental equipment. Please contact us for more information and requirements for an outside caterer.<\/p>\n <\/div>\n <\/div>\n

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WHAT OUTSIDE VENDORS MAY I HIRE DIRECTLY?<\/h3>\n <\/div>\n
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You are welcome to bring in your own vendors for wedding coordination, photography, videography, florals, officiant, entertainment, photo booth, select specialty rentals, signage, decorations, wedding cake, and specialty desserts. Every vendor must provide proof of insurance as required in the Venue Rental Contract.<\/p>\n <\/div>\n <\/div>\n

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IS INSURANCE REQUIRED FOR MY VENDORS?<\/h3>\n <\/div>\n
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General Liability insurance listing 24 Carrots as additionally insured is required for each of your vendors that will be on-site during your event. This includes but is not limited to coordinator, florist, photographers, videographers, photo booth, bakery, hair and makeup artists, and officiant. If vendors have employees working at the event, a certificate of insurance for Workman\u2019s Compensation must also be provided. Please see the Rancho Las Lomas venue rental contract terms for a complete list of vendor insurance requirements.<\/p>\n <\/div>\n <\/div>\n

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WHEN CAN MY OUTSIDE VENDORS SET UP?<\/h3>\n <\/div>\n
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Vendor load-in and event setup may begin as early 10am. Please contact your venue representative to receive Vendor Loading & Parking Instructions detailing load-in zones and parking on each level of the property. We kindly ask that your vendors follow these instructions for a smooth process while preparing for your event.<\/p>\n <\/div>\n <\/div>\n

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CAN I BRING IN A DJ, BAND OR OTHER LIVE MUSICIANS?<\/h3>\n <\/div>\n
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Live bands, DJ, and any form of amplified live music are welcome. 24 Carrots is happy to provide a list of recommendations based on your specific needs and budget. Please contact us for more information about the requirements.<\/p>\n <\/div>\n <\/div>\n

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DO YOU HAVE A NOISE ORDINANCE?<\/h3>\n <\/div>\n
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Yes, our outdoor curfew for events is 10pm. You may extend your event until 12am in the indoor Grand Salon. We kindly ask that all guests and vendors be off property within 1 hour of your event end time, not to exceed 1am.<\/p>\n <\/div>\n <\/div>\n

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IS A WEDDING COORDINATOR REQUIRED?<\/h3>\n <\/div>\n
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Yes, a wedding coordinator is required as they will be the primary point of contact leading up to and on the day of your event for the venue, 24 Carrots team, and all vendors. 24 Carrots is happy to provide a list of recommended wedding coordinators based on your specific needs and budget. A coordinator must be booked at least 60 days prior to the client\u2019s wedding day. Additional details regarding coordinator requirements, such as insurance, can be found in your contract.<\/p>\n <\/div>\n <\/div>\n

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FOOD + BEVERAGES + MENU<\/h2>\n
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CAN WE TASTE OUR MENU OPTIONS \/ DO YOU OFFER PRIVATE TASTINGS?<\/h3>\n <\/div>\n
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Yes! Tastings are one of our favorite parts of the planning process and are complimentary after booking and signing your venue and catering contracts. Private tastings are hosted at the 24 Carrots corporate offices in Costa Mesa and are recommended 4-6 months prior to your event date. If your event has not been booked yet, a tasting fee applies and will be credited towards your initial deposit upon booking. Additional guests will be charged a non-refundable tasting fee.<\/p>\n <\/div>\n <\/div>\n

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MAY I BRING IN MY OWN ALCOHOL OR BAR SERVICES?<\/h3>\n <\/div>\n
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Bar services and all alcohol are exclusively provided and served by 24 Carrots. Outside alcohol is not permitted at any time. For getting ready beverage options, please reach out to your venue representative.<\/p>\n <\/div>\n <\/div>\n

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RENTALS + DECOR<\/h2>\n
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WHAT RENTAL ITEMS ARE INCLUDED WITH THE VENUE?<\/h3>\n <\/div>\n
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The venue rental includes (200) Fruitwood Chiavari Chairs, (1) 60\u201d 1\/2 Round Table, (20) 60\u201d Round Tables, (4) 30\u201d Round Standing Cocktail Tables, (5) 36\u201d Round Low Cocktail Tables, (1) 36\u201d Round Standing Cocktail Table, (5) 8\u2019 Banquet Tables, and (5) 6\u2019 Banquet Tables. Additional tables, chairs, and comprehensive event rentals including additional lighting and d\u00e9cor are available through 24 Carrots Catering & Events.<\/span><\/p>\n <\/div>\n <\/div>\n

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WHAT RENTAL & DECOR ITEMS MUST BE PROVIDED THROUGH 24 CARROTS? <\/h3>\n <\/div>\n
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All additional rentals including tables, linens\/napkins, chairs, tableware, bar service rentals, lounge furniture, dance floor, lighting, etc. must be provided by 24 Carrots through our exclusive rental & lighting partners. For upgraded rental options and pricing, please speak with your venue representative.<\/p>\n <\/div>\n <\/div>\n

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WHAT LIGHTING IS INCLUDED WITH THE VENUE?<\/h3>\n <\/div>\n
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The venue includes bistro string lights over El Teatro and standard lighting throughout the property and outside the buildings. Lighting upgrades and additions are available through 24 Carrots\u2019 exclusive lighting partner.<\/p>\n <\/div>\n <\/div>\n

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WHAT RENTAL & DECOR ITEMS MAY I BRING IN?<\/h3>\n <\/div>\n
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You are welcome to bring in your own flowers, decorations, select specialty rentals, and signage. We do not allow for any permanent changes to the property structures including staples, tape, nails, screws, or other materials that could leave marks. You may use zip ties, twine, or fishing wire to hang any d\u00e9cor and your vendors must bring their own set-up equipment and ladders. Please contact your venue representative if additional accommodation is needed.<\/p>\n <\/div>\n <\/div>\n

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ARE THERE ANY ITEMS THAT ARE PROHIBITED ON THE PROPERTY?<\/h3>\n <\/div>\n
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We strive to create and maintain a safe and enjoyable environment for all guests so confetti, glitter, silly string, fireworks, sparklers of any kind, cold sparkler machines, and fog machines are not permitted at any time.<\/p>\n <\/div>\n <\/div>\n

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ARE CANDLES PERMITTED AT THE VENUE?<\/h3>\n <\/div>\n
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Yes, candles are permitted and must be enclosed in glass votives or hurricanes with at least 1\u201d from the top of the flame to the top of the candle holder. Exposed open flames are not permitted. Clients are responsible for any damage to linens and\/or tables due to wax.<\/p>\n <\/div>\n <\/div>\n

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IS A DANCE FLOOR REQUIRED?<\/h3>\n <\/div>\n
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No, dance floor rentals are optional. Please speak with your venue representative for dance floor rental option through 24 Carrots\u2019 exclusive rental partner.<\/p>\n <\/div>\n <\/div>\n

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ADDITIONAL QUESTIONS<\/h2>\n
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FOR ANY ADDITIONAL QUESTIONS, PLEASE CONTACT RANCHO LAS LOMAS.<\/h3>\n <\/div>\n
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info@rancholaslomas.com<\/p>\n

949.888.3080<\/p>\n

RanchoLasLomas.com<\/p>\n <\/div>\n <\/div>\n

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Stay up to date!<\/h2>\n

Follow us on social for inspiration, advice and updates from Rancho Las Lomas.<\/p>\n

\n <\/span>instagram<\/a>\n <\/p>\n <\/div>\n\n

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\n\t\t\n\t\t\tFrom romantic weddings and heartfelt ceremonies to<\/span>\n\t\t\t\n <\/path>\n <\/svg>\t\t\t\t\t\t\"From\n\t\t<\/a>\n\t<\/div>\n<\/div>
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\n\t\t\n\t\t\tA venue you\u2019ll fall for again and again. \ud83e\udd0d\r\n\n<\/span>\n\t\t\t\t\t\t<\/path><\/svg>\t\t\t\"A\n\t\t<\/a>\n\t<\/div>\n<\/div>
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\n\t\t\n\t\t\tRancho Las Lomas partners exclusively with @24carr<\/span>\n\t\t\t\n <\/path>\n <\/svg>\t\t\t\t\t\t\"Rancho\n\t\t<\/a>\n\t<\/div>\n<\/div>\t<\/div>\n\n\t
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